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Technical Support Technician ( NM) - 52475

2019-08-22 USD 100 1000000 Contract 2019-09-21
  • Profession:

    Information Technology
  • Specialty:

    Desktop Support
  • 321 Main St.

    City:

    Albuquerque
TekPartners
https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
customer support [+954-656-8600] [email protected]
  • Status:

    Open
  • Term:

    Contract
  • Job Id:

    64972

Description



Title: Technical Support Technician - 52475
Location: Albuquerque New Mexico USA 87112
Duration: contract to hire
Compensation $ 15.00- $16.00
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

OVERVIEW:
TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Technical Support Albuquerque New Mexico USA 87112


Scope of Position:
Position is currently 90-day contract-to-hire. Candidates should be prescreened to confirm that they fit the below requirements listed. Must be within a 5 mile radius of 87112. Please list zip codes on resumes.


• Need 1 resource (s) to perform Break & Fix work during Monday - Friday 9am to 6pm / OT
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
• Technician will travel to each client’s location
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
• Works under general supervision
• Add additional points as needed

Minimum Requirements:
• 3 years plus supporting Desktops, Laptops and Printers.
• 3 years plus with customer service experience
• Reliable Transportation (This is a driving position – reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder of lift and are able to lift up to 50lbs.
• Add additional points as needed

Basic Needs/Haves
• Able to work from a bent, crouched, or kneeled position
• Smartphone with teethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
• Laptop
• Basic Hand Tools
• Possess a valid driver’s license


Preferred, NOT REQUIRED:
• CompTIA A+
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• Server experience would be a bonus
• Add additional points as needed
Qualification Rating ( include year of experience)
Nice to Have
Certification
• CompTIA A+ and 0 years
• DELL Laptop/ desktop Warranty Certifired
• HP/ Laptop/ desktop Warranty Certifired
Hardware/Software Support
• Deskside Support Experience and 0 years
• Desktop Break/Fix Experience and 0 years
• Field Technician Dispatch Experience and 0 years
• Laptop Break/Fix Experience and 0 years
• Networking Experience and 0 years
• Printer Break/Fix Experience and 0 years
• Server Break/Fix Experience and 0 years


READ MANAGER NOTE:

Must be within a 5 mile radius of 87112. Please list zip codes on resumes.

Our benefits package includes:
Comprehensive Medical Benefits
Competitive Pay, 401K
Retirement Plan
And Much More

About TekPartners:
TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 

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