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IT Business Analyst (D365)

2022-07-06 USD 100 1000000 Direct Hire 2022-08-05
  • Profession:

    Information Technology
  • Specialty:

    Business Analyst
  • 321 Main St.

    City:

    Wauwatosa
TekPartners
https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
customer support [+954-656-8600] [email protected]
  • Status:

    Open
  • Term:

    Direct Hire
  • Job Id:

    91717

Description

Manager Notes:

Onsite and local candidates are still required, but we are open to candidates who need a hybrid remote schedule. This resource will be focused on Microsoft Dynamics 365 CRM – will not be responsible for hands-on development, but they will have some technical responsibilities such as configurations and enhancements within D365.

 

Description:

Works with the user community to review, analyze and define business requirements.  Documents requirements, designs, configures, and implements capabilities to support business initiatives for assigned processes and application(s).

 

Responsibilities:

  • Translates end user business requirements to design, configure, document, and test software application solutions across multiple functional groups
  • Leverage configuration before custom development
  • Understands best practice business processes to ensure compliance with internal processes
  • Design, implement and support Dynamics 365 application user security in Microsoft Dynamics 365
  • Provides risk analysis to business partners for proposed solutions
  • Support any audit and user security reporting requirements
  • Provides problem solving and decision making to resolve systems issues
  • Keep updated on planned service outages and feature releases with Microsoft
  • Supports concurrent work assignments across applications and diverse user groups and vendors
  • Provide support for application integration to other systems and processes
  • Documents requirements, configuration and system support materials including process workflows, functional, technical specifications, and training materials with input from cross functional teams
  • Evaluate new technologies and provide input into future systems strategies as it pertains to the manufacturing business for Sales and Service
  • Maintains and develops internal business relationships to influence successful project outcomes
  • Monitor any technologies and projects that may affect existing business unit configurations and adjust accordingly
  • Supports the software lifecycle of other enterprise software applications such as implementation, configuration, post go live support, and training
  • Provides internal support for evaluation of proposed functionality in existing and proposed applications
  • Continuously look for opportunities to innovate, automate and bring efficiency to the platform
  • Perform unit testing, facilitate QA & UAT, environment setup, etc.
  • Performs other duties as assigned

 

Job Skills Requirements:

  • Solid understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative)
  • Strong verbal and written communication skills
  • Proven problem solving and analytical skills to identify and propose technical and non-technical solutions
  • Demonstrated ability to quickly learn and support new software applications
  • Demonstrated ability to quickly troubleshoot problems that may arise in products
  • Strong ability to define solutions and resolve issues
  • Fluent in English and primary language used in area of responsibility and/or location

 

Education/Experience:

  • Bachelor’s degree in computer science, IT, or related field, or equivalent education and experience
  • Minimum three years of experience in requirements management
  • Experience with small to medium scale project and program management
  • Experience determining and delivering against business requirements

 

Certifications Preferred:

  • PMI Professional in Business Analysis (PMI-PBA)
  • Certification of Capability in Business Analysis (CCBA)

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