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VTC Technician Level 1

2020-09-23 USD 100 1000000 Contract 2020-10-23
  • Profession:

    Information Technology
  • Specialty:

  • 321 Main St.


600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
customer support [+954-656-8600] [email protected]
  • Status:

  • Term:

  • Job Id:



Job Title:  
Video Teleconference (VTC) Technician I

Work Location: Doral, FL

Clearance Level:  Active Secret with the ability to obtain Top Secret/SCI


Job Description:

  • Provides installation, maintenance, and troubleshooting support of information system applications and related peripheral hardware.
  • Monitors and responds to hardware and software problems utilizing a variety of hardware testing tools and techniques.
  • Provides software and system troubleshooting and support.
  • Provides technical support and training to end-users.
  • Provide VTC Daily Operations, set up equipment and VTC Bridge for VTC session, establish connection to the remote site/s, operate the equipment and monitor meetings.
  • Support installation and configuration of new VTC hardware and reconfiguration of existing hardware.
  • Provide maintenance, troubleshooting and repair services for VTC and conference room systems.
  • Interface with the hardware maintenance provider to support resolve any equipment, malfunctions and provide status.
  • Respond to request for support of ongoing VTCs and conferences.

Educational Requirement:

·         Associate’s degree in related technical discipline or

·         Equivalent combination of education, certifications or training and work experience, or

·         2 years of directly related experience supporting information systems


Additional Technical Skills /Experience Desired:

·         Diagnostic skills.

·         Troubleshoot network issues quickly by identifying the sources of problems.

·         Ability to communicate clearly and concisely, both verbally and with written documentation.

·         Good interpersonal skills to communicate with network users and other information system professionals. 

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