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Shipboard Fidelio Support Engineer-6918

2018-08-14 USD 100 1000000 Contract 2018-09-13
  • Profession:

    Information Technology
  • Specialty:

    Installation Specialist
  • 321 Main St.


5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
customer support [+954-656-8600] [email protected]
  • Status:

  • Term:

  • Job Id:



Title: Shipboard Fidelio Support Engineer-6918
Location: Miramar,FL
Duration: 6 months +
Compensation: $ 35.00 - $ 40.00
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Shipboard Fidelio Support Engineer FL (South Florida)

Scope of work:
1) Level-2 production support of Fidelio SPMS and FMS
2) Will be assigned as resource for shipboard projects (upgrades, NewBuilds, enhancements), requiring server/application builds in our lab environments and on site shipboard deployments
3) Participate in User Acceptance Testing ;
4) Test and certify version updates received from system vendor ;
5) Maintenance and general ownership of application (roadmaps, analyze trends in support, etc.)

Required skills/competencies:
Fidelio Experience required; Oracle Experience required (Query Heavy, DBA not required); Crystal Reports experience required, General PMS Background with Operational Experience; Analytical skills ; Incident/Problem resolution skills ; hospitality/hotel IT experience;

Preferred Skills:
Experience with MS SQL and/or Oracle ; Experience with Fidelio Cruise modules ; Experience with Crystal Reports, Cruise industry/hospitality experience preferred ; 3-5 years of field experience;

Preferred Education:
Degree in Computer Science or commensurate and applicable experience

Maximum hours:

Travel Required:

Travel Description:
Up to 33% travel required for shipboard projects/support - Domestic and International


Standard work week:
Our normal business hours are 9 am - 6 pm M-F. All candidates must be available to work those hours. Some weekend and overtime work may be required.
Preferred Skills:
Vast knowledge in Cisco networking preferred.

Preferred Education:
Successful completion of a Bachelor's Degree. 5+ years of on the job experience with AV, Telepresence, and Collaboration systems.

Required Certifications:
Cisco Telepresence, Cisco Unified Communications Manager, Acano, WebEx, Spark, Skype for Business and/or related.

Our benefits package includes:
Comprehensive Medical Benefits
Competitive Pay, 401K
Retirement Plan
And Much More

About TekPartners:
TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

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