Service Desk (AS/400)
Title: Service Desk
Location: Orlando, FL area
Duration: 4 month Contract
Compensation: $20- $27 per hour DOE
Work Requirements: US Citizen, GC Holders or Authorized to Work in US
(NO Visa sponsorship/transfer available for this role)
TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Service Desk in Orlando, FL.
- Provides full first-level 24/7 support over the phone and email for all team members as well as 3rd party vendors and remote users.
- Includes troubleshooting, escalating, and resolving problems, generating and monitoring trouble tickets (via the incident management system) and serves as the single point of contact for all technology related issues.
- Periodically participates in creation of knowledge articles.
- May be required to perform daily scheduled AS400 procedures following documented processes to comply with audit controls.
Our benefits package includes:
Comprehensive Medical Benefits
401K Retirement Plan
And Much More
TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.
TekPartners is an Equal Opportunity Employer.