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IT Help Desk Support Specialist - Level 1

2022-01-22 USD 100 1000000 Contract to Hire 2022-02-21
  • Profession:

    Information Technology
  • Specialty:

    Help Desk
  • 321 Main St.

    City:

    West Palm Beach
TekPartners
https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
customer support [+954-656-8600] [email protected]
  • Status:

    Open
  • Term:

    Contract to Hire
  • Job Id:

    89389

Description


 

Title: IT Help Desk Support Specialist - Level 1
Location: West Palm Beach, FL
Compensation: $20.00 hourly
Duration: Contract to Hire
Work Requirements: US Citizen, GC Holders or Authorized to Work in US

 

Overview:

TekPartners has some of the most sought after Information Technology positions available.  As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a  IT Help Desk Support Specialist - Level 1.

Position Summary:

The function of the IT Help Desk Support Specialist is to provide first level support to the organizations users via phone and Email, as well as adding, updating and monitoring Help Desk tickets utilizing the Help Desk system. This is a support position, mainly providing telephone assistance.

 

Responsibilities:

  • Education/Regulatory Requirements
  • High school diploma Preferred
  • MCP (Microsoft Certified Professional) preferred.

 

Skills:

  • A minimum of 1 year of Technical School or Help Desk experience is preferred.
  • Proficient in hardware and software troubleshooting.
  • Knowledge of current software including MS Office 2010/2013, and Windows 7/8

 

Professional Requirements:

  • Excellent communication skills; experience in dealing tactfully with a variety of people.
  • Must be able to work equally well in a team environment as well as individually.
  • Ability to prioritize work and meet deadlines.

 

Our benefits package includes:

• Comprehensive Medical Benefits

• Competitive Pay, 401K

• Retirement Plan

• And Much More

 

About TekPartners:

TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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