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  • Desktop Support Technician1 (IN) 52530 2019-08-23 USD 100 1000000 Contract to Hire 2019-09-22 Title: Desktop Support Technician Location: 333 South Third Street Terre Haute Indiana USA 47807 Duration: contract to hireCompensation $ 15.00- $16.00 Work Requirements: US Citizen, GC Holders or Authorized to Work in the USOVERVIEW: TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Desktop Support Technician in Haute Indiana USA 47807 Summary:•Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Major Job Duties: •Test and image desktops and laptops. •Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. •Assist Corporate Desk Side Support technicians with large IMAC’s. •Assure that all tickets requiring follow up work and/or calls receive appropriate attention. •Provide technical support to end users via telephone. •Back up and burn end user data. •Assist in developing and documenting improvements to current processes. •Assist coworkers in resolution of end users’ technical issues. •Assist coworkers in the execution of established processes and escalations. •Test, image and clean PC’s, laptop, monitors, printers, and other related hardware.• Education/Experience: High School Diploma or GED required.• Entry level -2 years of hands on technical knowledge of laptop and desktop design and software installation required. •Skills and Competencies: Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. •Possess 1 to 2 years experience in a break/fix environment. •Able to lift and palletize heavy equipment. (PC’s, monitors, printers.) •Strong verbal and written communication skills. A certain degree of creativity and latitude is required. •Will expenses be required for this position? NoOur benefits package includes: Comprehensive Medical BenefitsCompetitive Pay, 401KRetirement PlanAnd Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
    customer support [+954-656-8600] [email protected]
  • Desktop Support Technician1 52513 2019-08-23 USD 100 1000000 Contract 2019-09-22 Title: Desktop Support Technician 52513Location: 70 North Harvard Street, Shad Hall, Boston Massachusetts USA 02163Duration: 4 months contract Compensation $ 25.00- $28.00 Work Requirements: US Citizen, GC Holders or Authorized to Work in the USOVERVIEW: TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Desktop Support Technician in Boston Massachusetts USA 02163Our client a global company headquartered just south of Charlotte, NC, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies. They are committed to enhancing the end users’ experience in all facets of the word. There vision is to empower people to achieve the highest levels of performance by making technology work for them — anywhere, anytime, on any device. Position: Desktop Support TechSummary:Harvard is looking for a tech to provide support in reference to a business video game. They are looking for the tech to test, analyze, and provide feedback to the teacher. This will be a consulting role to make the game better. In addition, the tech will also support our existing team onsite. Dell hardware but the people skills are very high, dealing with Professors only, no students , long sleeve shirts during the school year. Service Now ITSM is the ticketing system. 3+ Years’ Experience required. Overview:1. Heavy windows base2. IMAC work. Install of new systems.3. MAC work will be limited.4. Professors put their orders in and we get them to setup.5. 1 setup in the morning and 1 in the afternoon.6. We support faculty and professors.7. Approx. 270 professors. A lot of refresh.TOP 2 required skills that candidates must have 1. Game Development and testing.2. Customer Service Skills.READ NOTES:•Schedule is M-F 8AM – 5PM. Possible OT. Comprehensive Medical BenefitsCompetitive Pay, 401KRetirement PlanAnd Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
    customer support [+954-656-8600] [email protected]
  • Desktop Support Technician1 52438 2019-08-23 USD 100 1000000 Contract 2019-09-22 Title: Desktop Support Technician 52438Location: 1550 W Southern Ave Phoenix Arizona USA 85202Duration: contract to hireCompensation $ 17.00- $18.00 Work Requirements: US Citizen, GC Holders or Authorized to Work in the USOVERVIEW: TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Desktop Support Technician in Phoenix Arizona USA 85202Our client a global company headquartered just south of Charlotte, NC, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies. They are committed to enhancing the end users’ experience in all facets of the word. There vision is to empower people to achieve the highest levels of performance by making technology work for them — anywhere, anytime, on any device. Summary of Responsibilities:Performs a variety of administrative and technical work in a Windows environment related to the coordination, control and maintenance of personal computers, printers, telecommunication devices, and other IT related hardware within the organization to insure compatibility and integration with IT strategies.Essential Job Functions:• Self-starter that can collaborate actively with others in a cross-functional team• Ability to provide timely and effective status updates to customers• Ability to develop, test and implement solutions to unique or unusual problems detected during troubleshooting• Ability to document and communicate problems, solutions and the implementation process• Knowledge of established troubleshooting guidelines and procedures and ability to use them • Ability to set up and document new troubleshooting procedures • Knowledge of the operations of other technical groups and ability to effectively provide liaison for users with these groups • Schedules and prioritizes work to accommodate IT and customer needs while minimizing impact on current projects• Knowledge of the design and installation of network cabling • Basic understanding of the organization's network and LAN architectures and supporting technologiesRequirements:• 3 + years Desktop Support experience in a corporate Windows 7/10 environment• Excellent verbal and written communication skills.• High capacity for learning and highly collaborative• Basic Microsoft Active Directory knowledge• Repair, install, upgrade, or reconfiguration of Laptop/Desktop hardware • Able to install and properly configure Windows 7 and Windows 10• Must be proficient in Microsoft Office 2013/2016 Professional Suite and Microsoft Outlook. • Successful candidate must also possess the aptitude to learn and support custom applications.• A+, Network+, MCT, or MSCE and ITIL Foundation Certification strongly preferred• Overtime work may be required as needed to adapt to business change.• Ability to maintain confidentiality.Other Functions: • Performs other duties and special projects as assigned• May assist other related departments as required by business needs• Working Conditions:• Overtime work may be required throughout the year.• May be required to lift, push, or pull materials weighing up to twenty (20) pounds.• May be required to sit and review information on a computer screen for long periods of time• May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboardOur benefits package includes: Comprehensive Medical BenefitsCompetitive Pay, 401KRetirement PlanAnd Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
    customer support [+954-656-8600] [email protected]
  • Desktop Support Technician1 52492 2019-08-23 USD 100 1000000 Contract 2019-09-22 Title: Desktop Support Technician Location: 7000 Portage Rd. Kalamazoo Michigan USA 49001Duration: 4 monthsCompensation $ 14.00- $ 15.00Work Requirements: US Citizen, GC Holders or Authorized to Work in the USOVERVIEW: TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a  Desktop Support Technician1  Kalamazoo Michigan USA 49001Our client a global company headquartered just south of Charlotte, NC, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies. They are committed to enhancing the end users’ experience in all facets of the word. There vision is to empower people to achieve the highest levels of performance by making technology work for them — anywhere, anytime, on any device. What You’ll Do In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service oriented technicians! That’s where you come in! You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems — you make it happen. • Be helpful and understanding - provide the support you would want! • Customize the customer experience for every individual—all communication, instructions, and product knowledge to the level of the individual. • Determine the most cost effective repair to minimize customer downtime. • Be proactive! Prepare reports for analysis of product failure trends and service issues. In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With As a Desktop Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our company run—our customers. Who You Are • Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification – or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and products o Enthusiastic about technology and willing to learn and stay on the cutting edge. • Relatable and responsible when interacting with ALL customero Provide customer support of office/business equipmento Provide Operating System Supporto Widows 10 Standard Pfizer supported Imageso Provide Best Effort Support for Non-Standard Infrastructure (PC’s, Benchtops, Laptops, Handhelds, Scanners, Printers and other end-user devices) in office, manufacturing, laboratories and warehouse areas.o Manage the sites ServiceCenter Queues and work assigned ticket(s) to resolution, according to the priority level assigned to the ticket, and resolve issues in accordance within the defined SLAs.o Provide in-scope software support.o Perform maintenance of the CMDB and stockroom inventory.o Provide Lenovo Break-Fix hardware repairs.• In-warranty.o Management of Original Equipment Manufacturer (OEM) warranty process.• Lenovo - OEM Warranty support.o Best effort – primarily vendor supported.• Out-of-warranty.o Provide quotes and replacement parts upon Pfizer approval.o Work with the Digital Platform teams and escalate tickets as necessary.o 4Provide Infrastructure support as dictated by the site:• Provide Pfizer directed support for:o Network Closets1o Local Servers1• Infrastructure Hands and eyes support 1o Provide directed support for:o Network Closets1o Local Servers1o IP-Telephoneo Connectso Disconnectso Printer Supporto Connectso Disconnectso Best effort Printer supporto Toner Installs• READ MANAGER NOTE:Need 4 yrs experience. Schedule is M-F 8-5.Our benefits package includes: Comprehensive Medical BenefitsCompetitive Pay, 401KRetirement PlanAnd Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
    customer support [+954-656-8600] [email protected]
  • Desktop Support Technician 52523 2019-08-23 USD 100 1000000 Contract 2019-09-22 Title: Desktop Support Technician Location: 1776 Centennial Dr, McPherson Kansas USA 67460Duration: 4 monthsCompensation $ 14.00- $ 15.00Work Requirements: US Citizen, GC Holders or Authorized to Work in the USOVERVIEW: TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Desktop Support Technician1 in McPherson Kansas USA 67460Our client a global company headquartered just south of Charlotte, NC, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies. They are committed to enhancing the end users’ experience in all facets of the word. There vision is to empower people to achieve the highest levels of performance by making technology work for them — anywhere, anytime, on any device. What You’ll Do In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service oriented technicians! That’s where you come in! You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. •Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems — you make it happen. •Be helpful and understanding - provide the support you would want! •Customize the customer experience for every individual—all communication, instructions, and product knowledge to the level of the individual. •Determine the most cost effective repair to minimize customer downtime. •Be proactive! Prepare reports for analysis of product failure trends and service issues. In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With As a Desktop Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our company run—our customers. Who You Are •Experienced o2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification – or able to obtain within first 6 weeks of employment. oSolid experience and understanding of IT services and products oEnthusiastic about technology and willing to learn and stay on the cutting edge. •Relatable and responsible when interacting with ALL customeroProvide customer support of office/business equipmentoProvide Operating System SupportoWidows 10 Standard Pfizer supported ImagesoProvide Best Effort Support for Non-Standard Infrastructure (PC’s, Benchtops, Laptops, Handhelds, Scanners, Printers and other end-user devices) in office, manufacturing, laboratories and warehouse areas.oManage the sites ServiceCenter Queues and work assigned ticket(s) to resolution, according to the priority level assigned to the ticket, and resolve issues in accordance within the defined SLAs.oProvide in-scope software support.oPerform maintenance of the CMDB and stockroom inventory.oProvide Lenovo Break-Fix hardware repairs.•In-warranty.oManagement of Original Equipment Manufacturer (OEM) warranty process.•Lenovo - OEM Warranty support.oBest effort – primarily vendor supported.•Out-of-warranty.oProvide quotes and replacement parts upon Pfizer approval.oWork with the Digital Platform teams and escalate tickets as necessary.o4Provide Infrastructure support as dictated by the site:•Provide Pfizer directed support for:oNetwork Closets1oLocal Servers1•Infrastructure Hands and eyes support 1oProvide directed support for:oNetwork Closets1oLocal Servers1oIP-TelephoneoConnectsoDisconnectsoPrinter SupportoConnectsoDisconnectsoBest effort Printer supportoToner Installs•READ MANAGER NOTE:Need 4 yrs experience. Schedule is M-F 8-5.Our benefits package includes: Comprehensive Medical BenefitsCompetitive Pay, 401KRetirement PlanAnd Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
    customer support [+954-656-8600] [email protected]
  • Desktop Support Technician1 52523 2019-08-23 USD 100 1000000 Contract 2019-09-22 Title: Desktop Support Technician 52523Location: 801 South 75th Avenue, Suite 130 Phoenix Arizona USA 85043Duration: 1 month- may go longerCompensation $ 16.00- $17.00 Work Requirements: US Citizen, GC Holders or Authorized to Work in the USOVERVIEW: TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Desktop Support Technician Phoenix Arizona USA 85043Our client a global company headquartered just south of Charlotte, NC, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies. They are committed to enhancing the end users’ experience in all facets of the word. There vision is to empower people to achieve the highest levels of performance by making technology work for them — anywhere, anytime, on any device. What You’ll Do In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service oriented technicians! That’s where you come in! You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. •Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems — you make it happen. •Be helpful and understanding - provide the support you would want! •Customize the customer experience for every individual—all communication, instructions, and product knowledge to the level of the individual. •Determine the most cost effective repair to minimize customer downtime. •Be proactive! Prepare reports for analysis of product failure trends and service issues. In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With As a Desktop Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our company run—our customers. Who You Are •Experienced o2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification – or able to obtain within first 6 weeks of employment. oSolid experience and understanding of IT services and products oEnthusiastic about technology and willing to learn and stay on the cutting edge. •Personable oRelatable and responsible when interacting with ALL customers oWhen the customer has a problem—are they going to dread your visit? If yes, you’re not picking up what we’re putting down. oConsultative approach to solving issues – Help us, help them! •Reliable. oAble to transform technical IT solutions lingo into terms everyone understands. oImpeccable follow-through to customer satisfaction. oWill attempt to connect to anyone you meet, no matter how difficult. •Go-Getter. oInsatiable desire for knowledge, independence, and success—strive for more than the status quo. oNot intimidated by problems you’ve never seen before—confidence is key! oHungry to work hard and hungry to grow your career! READ MANAGER NOTE:The day to day will involve Deskside support needing some network knowledge. Looking for candidates with 3-4 years experience. TOP 2 required skills that candidates must have: GOOD CUSTOMER SERVICE SKILLS AND DESKTOP SUPPORT KNOWLEDGE. Schedule is M - F 8AM- 5PM The assignment will need to start ASAP and run through approximately 9/30/2019. The assignment may go longer but the tentative end date is 9/30.Our benefits package includes: Comprehensive Medical BenefitsCompetitive Pay, 401KRetirement PlanAnd Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
    customer support [+954-656-8600] [email protected]

2019 IT Salary Guide

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