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  • Technical Support Specialist IV 2021-12-01 USD 100 1000000 Contract to Hire 2021-12-31 Title: Technical Support Specialist IVLocation: Detroit, MI Work Requirements: Third-party candidates are not being considered at this time; Candidates must have valid authorization to work in the US as a W2 employee.Overview:  Looking for a skilled IT Support Specialist to support end user computing needs.  This person will need to quickly resolve any issues that arise on a user’s machine, including hardware, drivers, or software, while keeping customer service top of mind with white-glove service / C-Level support experience.Role & Responsibilities:  Handles the more complex internal and external end-user support issues.  As needed, provide work direction and mentor others on project team or lower level staff, to include performance management and associate development.  Work is project-oriented and actual tasks must be defined by employee. Understands company goals and practices and applies them when resolving a variety of problems. Receives only general instructions on new work. Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions. May interface with senior management to convey information. Makes a commitment to ensure that a customers needs are met by taking personal responsibility for service and quality. Appreciates that how each customer views satisfaction may vary depending upon their specific needs. To the extent that it is reasonable, goes the extra mile to make sure that each individuals needs are met. Follows up to monitor satisfaction/responds to additional requests/problems quickly. Tailors the information to appeal to the level and interest of others and prepares for others questions or reactions.Provides constructive feedback to the team, suggesting actions to improve individual and team performance. Assists the team to accomplish its goals beyond his/her assigned work. Outlines potential cost/savings outcomes of technology use. Troubleshoots or addresses significant limitations or problems of technology applications.Understands how ResCap operates and the interactions between departments and customer groups.Tools & Technologies: Office 365, Active Directory, SCCM, ServiceNow, Windows 10, basic MAC support skills and Tier 2 or Tier 3 support
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
    customer support [+954-656-8600] [email protected]
  • Architect Solutions 2021-12-01 USD 100 1000000 Direct Hire 2021-12-31  Title: Architect SolutionsLocation: RemoteDuration: PermanentCompensation: $83,000 - $120,000 Salary (Plus Bonus)Work Requirements: US Citizen, GC Holders or Authorized to Work in US Overview:TekPartners has some of the most sought after Information Technology positions available.  As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Architect Solutions. Qualifications: Bachelor's degree-Computing Science/IT Disciplines – Performance Engineering and Platform Architecture, 7+ years related education and/or work experience in the field of Application Performance Management (APM) and Performance Engineering 7+ years related education and/or work experience in on-premises platform infrastructure designs and solutions 7+ years related education and/or work experience in cloud SaaS and IaaS designs and solutions 4+ years related education and/or work experience in application development Computer Science/ APM /Performance Engineering/Platform Architecture Excellent business and communication skills, both written and oral with the ability to convey technology solutions in a persuasive manner while containing the appropriate amount detail Deep understanding and working experience with ARA/APM/DevOPS technologies Exceptional organization, time management, and multi-tasking skills, with the ability to work effectively in a fast-paced environment, under stress and within time constraints Ability to translate technology and innovation opportunities into strategic requirements First-rate troubleshooting and problem-solving capabilities Experience in cloud/hybrid platforms: horizontally scaled systems, high-throughput services, micro-services, and container-based architectures Comprehensive hands-on experience working with Agile development teams in the support of APM initiatives Expert working knowledge of: Java/.NET JVM VMWare Cloud (AWS/Azure) Jenkins Ansible Ability to manage and lead teams to achieve organizational goals Deep understanding of best practices of microservice architecture and common communication flow Strong understanding of non-relational and relational DB platforms such as Couchbase and Oracle Expertise in data replication technologies and mechanisms for data synchronization Comprehensive understanding of and experience with: Docker / Kubernetes (Container Based Architectures) Services / Micro-Services (SOA, SOAP, ReST, APIs) ITIL Tools (ServiceNow) · vRealize Optimization (VMWare) APM Technologies (Dynatrace) Web Application Firewalls / Load Balancers Responsibilities: Develop and Implement Development Standards and Best Practices: Manages and enforces the adoption of multiple standards and best practices for performance engineering across a wide range of technologies, i.e.: Docker, Couchbase, Kafka, Rancher, Others. Develops cost estimates, justifications, and schedules for Performance Engineering recommendations across multiple technologies used to achieve performance objectives. Develops standards and playbooks to assist the operations staff Develop, implement, and maintain a broad series of scripts to provide automation testing to ensure performance and resiliency Create and implement strategic roadmaps for the Site Reliability, Platform Engineering, and DevOps teams Automate the building of infrastructure systems to ensure organizational objectives are met. Develop and architect proposals for software and hardware solutions to reduce maintenance, tighten security, and reduce cost Establish operational standards and processes with change management to ensure data integrity and optimizations of people and technology Design and develop PaaS and IaaS solutions in cloud platforms such as AWS Review vendor proposals to understand cost, architectural, and business impact to the organization Work closely with procurement to help influence technology licensing Provide technical expertise to multiple teams by identifying areas for potential improvements via automation engineering and solution enhancements Evaluate the condition and performance of existing processes to target automation improvements as required Identify opportunities for automation and infrastructure adjustments in reference to taking proactive measures to self-heal the environment Increase the effectiveness, reliability, and performance of container orchestration platforms (Rancher/EKS/GKE/AKS). Functions as a change agent and Platform/DevOps architecture owner in the implementation of new solutions Responsible for managing partner relationships, assigning tasks, and driving results to meet organizational goals Communicates verbally and in written form to internal and external resources Our benefits package includes: Comprehensive Medical Benefits Competitive Pay, 401K Retirement Plan And Much More About TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.  TekPartners is an Equal Opportunity Employer.      
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
    customer support [+954-656-8600] [email protected]
  • IT Project Manager - Mergers & Acquisitions 2021-12-01 USD 100 1000000 Contract 2021-12-31 Title: IT Project Manager - Merger & AcquisitionsLocation: Remote - East Coast hoursDuration:  18 month contract - could extendCompensation:  $68 per hour Work Requirements: Authorized to Work in the US Overview: TekPartners has some of the most sought after Information Technology positions available.  As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for an IT Project Manager - Merger & Acquisitions Skillset / Experience: PMP Cert - required Position Purpose Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Manages scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. Prepares reports for upper management regarding project status. Major Tasks, Responsibilities, and Key Accountabilities: • Manages a small- to medium-scale project from planning to completion by facilitating meetings with project stakeholders. Develops, analyzes, and manages the project plan, schedule, and resource forecast. Manages project financials and provides input and justification for costs and budget impact. Monitors overall project performance against plan and makes adjustments as needed. Identifies and resolves issues. Assists in the request for information and vendor request for proposal processes as directed. • Manages the work of assigned project team by requesting resources to support project demands. Communicates a clear vision of project goals and objectives to the team. Coordinates team activities to ensure project milestones are achieved. Provides performance feedback to team members as needed. • Manages, controls, and mitigates project risks by analyzing and identifying trigger events. Establishes contingency plans, anticipates and communicates dependencies affected by ongoing project changes, and recommends ways to mitigate future risks. Influences management to take action on these recommendations. • Manages the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with internal customers, third party vendors, and senior management. Provides insight and recommendations to Program Managers to assist in the development of project goals, inform the prioritization of deliverables, and facilitate decisions necessary for project delivery. • Adheres to enterprise project management practices by participating in formal and informal training. Tracks and reports key metrics as appropriate. Gathers, maintains, and communicates lessons learned and feedback to team members, management, and the larger project management community. Preferred Qualifications: • Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field. • 2+ years of project management experience, including 1+ years of related IT or business experience. • 4+ years of experience in business analysis. • 1+ years of experience working on projects involving the implementation of project life cycle methodologies. Career Level Dimensions Typical Training/Experience: · Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. Problem Complexity: · Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Autonomy: · Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. Leadership: · May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. Environmental Job Requirements · Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.   ERP related focus with Great Plains, SX.e or Oracle.   Salesforce experience. Our benefits package includes:  Comprehensive Medical Benefits Competitive Pay, 401K Retirement Plan And Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal Opportunity Employer.
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
    customer support [+954-656-8600] [email protected]
  • Oracle Database Upgrade Project Manager 2021-12-01 USD 100 1000000 Contract 2021-12-31 Title: IT Project Manager - Oracle Database UpdateLocation: Remote - East Coast hoursDuration:  18 month contract - could extendCompensation:  $68 per hour Work Requirements: Authorized to Work in the US Overview: TekPartners has some of the most sought after Information Technology positions available.  As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for an IT Project Manager - Oracle Database Upgrade Skillset / Experience: PMP Cert - required Position Purpose Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Manages scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. Prepares reports for upper management regarding project status. Major Tasks, Responsibilities, and Key Accountabilities: • Manages a small- to medium-scale project from planning to completion by facilitating meetings with project stakeholders. Develops, analyzes, and manages the project plan, schedule, and resource forecast. Manages project financials and provides input and justification for costs and budget impact. Monitors overall project performance against plan and makes adjustments as needed. Identifies and resolves issues. Assists in the request for information and vendor request for proposal processes as directed. • Manages the work of assigned project team by requesting resources to support project demands. Communicates a clear vision of project goals and objectives to the team. Coordinates team activities to ensure project milestones are achieved. Provides performance feedback to team members as needed. • Manages, controls, and mitigates project risks by analyzing and identifying trigger events. Establishes contingency plans, anticipates and communicates dependencies affected by ongoing project changes, and recommends ways to mitigate future risks. Influences management to take action on these recommendations. • Manages the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with internal customers, third party vendors, and senior management. Provides insight and recommendations to Program Managers to assist in the development of project goals, inform the prioritization of deliverables, and facilitate decisions necessary for project delivery. • Adheres to enterprise project management practices by participating in formal and informal training. Tracks and reports key metrics as appropriate. Gathers, maintains, and communicates lessons learned and feedback to team members, management, and the larger project management community. Preferred Qualifications: • Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field. • 2+ years of project management experience, including 1+ years of related IT or business experience. • 4+ years of experience in business analysis. • 1+ years of experience working on projects involving the implementation of project life cycle methodologies. Career Level Dimensions Typical Training/Experience: · Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. Problem Complexity: · Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Autonomy: · Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. Leadership: · May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. Environmental Job Requirements · Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.   ERP related focus with Great Plains, SX.e or Oracle.   Salesforce experience. Our benefits package includes:  Comprehensive Medical Benefits Competitive Pay, 401K Retirement Plan And Much MoreAbout TekPartners: TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal Opportunity Employer.
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
    customer support [+954-656-8600] [email protected]
  • SAP APBP Engineer 2021-12-01 USD 100 1000000 Contract to Hire 2021-12-31 Title: SAP APBP Engineer Location: Detroit, MI (hybrid) Work Requirements: Candidates must have valid authorization to work in the US as a W2 employee.Qualifications:  Should have good understanding on SAP FI and Accounting. Excellent interpersonal and communication skills and an ability to work effectively with teams 8+ years of configuration in SAP ECC 6.0 core modules with ideally a minimum 3 full implementations of SAP FS-CD Background in insurance industry and payment processes (collection & disbursement)  Should be able to gather and analyze business requirements. Should be able to convert Business requirement into functional requirements for Development. Experience with implementing SAP for Insurance and Reinsurance is required Should have experience in FI or FS-CD configuration on billing/collection processes like Posting Documents, invoice, Broker report, Dunning, correspondence, Payments, Clearings. Should have experience in integrating FI or FSCD with general ledger (GL) Should have experience in integrating FI or FSCD with third party applications like Banks Should have experience in house banks and payment medium format configurations (payment medium formats come standard with the system and defining custom formats) Bachelor’s Degree required Nice to Have:  Deep SAP FS-CD functional and process expertise Should have good knowledge on end to end SAP FS-CD process Should have experience in FS-CD master data and payment plan items configuration. No Certifications required, but would be a nice plus Mandatory Skills:  SAP ABAP Willing to learn and team player Capable of being trained and ramp up in a remote environment to start SAP FS-CD experience is a bonus 
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
    customer support [+954-656-8600] [email protected]
  • Cyber Security Engineer - DLP 2021-12-01 USD 100 1000000 Contract to Hire 2021-12-31 Title: Cyber Security Engineer - DLP (Multiple Positions)Location: Charlotte, NC (hybrid) Work Requirements: Third-party candidates are not being considered at this time; Candidates must have valid authorization to work in the US as a W2 employee.Overview:  The Cyber Security Technology Engineer position is a member of the Information Protection and Risk Management (IPRM) team and reports to a Manager of Cyber Security Technology. The Engineer works with a team to design and implement technical controls and tools to meet specific security requirements and defines processes and standards to ensure that security configurations and tools are maintained.The Cyber Security Technology (CST) engineer will support engineering solutions for the Data Loss Prevention (DLP) infrastructure. Under direction from the Director and in line with stated strategic objectives, the CST DLP Engineer will work with other engineers to successfully engineer and implement projects on time and on budget. The engineer will also be responsible for ongoing incremental engineering required to continuously achieve the best coverage and operation of the technology, and will assist in troubleshooting system degradations and outages if required. Some (but not all) of the primary responsibilities the role will be primarily involved with are as follows:Job Responsibilities: Provide technical assistance and hands on development support for security controls for a Data Security program Administration of the enterprise DLP infrastructures (e.g. maintenance, configuration, and policy management) Identification and resolution of incidents impacting the DLP system or related components Provide technical assistance and hands on development support for security controls for an enterprise DLP program Experience working with DLP technologies, including a technical understanding of how data in motion, data at rest, and data in use is monitored Build information security polices based on predefined compliance obligations Support various teams in understanding incident alerts from DLP tools and offer guidance Assist with efforts to improve automation and response activities regarding data security related incidents Support and assist the security and risk teams with security incidents, and to design new policies to identify and mitigate risk Participate in developing and providing operational documentation to ensure a well-managed and mature security infrastructure Perform other duties and/or special projects as assigned Technologies sets the role may secondarily support are as follows: Cloud Access Security Broker (CASB) Email Security solutions Endpoint Protection Platforms (EPP) and Endpoint, Detection and Response (EDR) solutions Database access firewalls and database activity monitoring solutions Public Key Infrastructure (PKI) Key and Certificate Management solutionsQualifications:  3+ years of previous DLP experience Demonstrated knowledge of securing data across several cloud deployment models (Public, Private, Hybrid). Understanding of DLP – specifically email, endpoint and network based DLP Outstanding problem-solving and troubleshooting skills with a strong attention to detail. Knowledge and experience creating and maintaining policies, standard operating procedures (SOPs) and technical documents Demonstrated knowledge of maintaining Cloud DLP rules and policies. Cross-functional understanding of security operations, security practices and the user experience Develop project documentation including detailed security plans, security architecture designs, detailed security implementation and deployment plans, test plans, and security-focused operational procedures and training materials Must be willing to work after-hours and weekends when technical issues arise which require immediate resolution.
    TekPartners
    https://www.tekpartners.com/wp-content/themes/tekpartners_theme/assets/images/logo.png
    600 Corporate Drive, Suite 500 Fort Lauderdale FL 33334 USA
    customer support [+954-656-8600] [email protected]