Network Analyst (NOC)
Specialty:Network Operations Center (NOC)
Title: Network Analyst- NOC Location: Greenville, SC Duration: 6+ month contract Compensation: 20-33/hour
U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.
TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Network Analyst in Greenville, SC.
Skillset / Experience
The Candidate will provide a white glove service to the customer handling any and all concerns with utmost urgency. Candidate will support all Voice, Data, and Facility issues and will facilitate the handoff and follow up of issues needing to go to another group for support (Such as DSL/Cloud services). Candidate will cross train with other Analysts to share knowledge and become as well rounded technically as possible. Candidate will document customer configurations and information to expedite resolution of customer issues.
The individual will be expected to troubleshoot and resolve any network or customer facing issues in one or all of the above mentioned disciplines. Work is performed in a 24x7 Network Operations Center environment. Candidates must be available to work any shift as dictated by business need.
Qualified Network Analyst candidates will have experience in one or more of the following technologies: Voice (VOIP, TDM) Data (Routing, Switching) or Transport/Facilities. The individual will be expected to troubleshoot and resolve any network or customer facing issues in one or all of the above mentioned disciplines.
-3+ years of experience and Associates Degree
-Must have experience in data/voice/facilities with a high level of familiarity of the devices/technologies listed in preferred skills
-Must be completely proficient with a windows based PC and have excellent typing skills
-Must be able to learn new programs and processes on a regular basis to support our customer base
-Must be able to think outside of the box and look for unique solutions to complex issues
-Must have excellent written and verbal communication skills. Candidate must have excellent grammar and understand how to communicate clearly and concisely with business customers.
-Must be able to work in a fast paced, high volume position
-Demonstrate a technical understanding of a broad range of products and expertise in diagnostics, software applications and problem solving
Our benefits package includes:
- Comprehensive Medical Benefits
- Competitive Pay
- 401K Retirement Plan
- And Much More
TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.
TekPartners is an Equal Opportunity Employer.